FAQs

Free trial

Do you offer a free trial?

Yes, we offer a fully featured 14-day free trial during which you can put Better Clinics through its paces and see if it’s right for you. No contracts or credit card required. Start your free trial now!

Can I upgrade from the free trial to a paid plan?

Yes, you can upgrade your free trial to a paid plan after your 14-day trial has ended. All of your data (clients, appointments, sales, expenses, etc) will remain within your account. The upgrade process is easy, when you next login after your 14-day trial you will be prompted to enter your credit card details and once entered you will be logged into your account. Start your free trial now!

Do I get access to all the features during my free trial?

Yes! When you sign up, you’ll automatically get a 14-days free trial with all the features included. Start your free trial now!

Will my trial data still be there for you after my free trial?

If you decide to continue with Better Clinics after your free trial, all your data will still be there, you won’t lose a thing. Once you’ve entered your credit card details you’ll be able to access your Better Clinics account with all your previous data. Start your free trial now!

Getting started

Can I use better Clinics on either my Mac or PC?

Yes you can! Better Clinics can be accessed through your choice of web browser on either a Mac or PC.

I’m using another system, how do I get my data across?

Getting your account setup is fast and simple – and we can help you do it. If you’re switching, our migrations team will make sure your data is imported into your Better Clinics account so you can be up and running quickly with minimal effort. Learn more.

Which payment methods do you accept?

We accept Visa and MasterCard.
When purchasing from us your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) high grade encryption technology. In fact, every screen you access in your Better Clinics account uses 256-bit high grade encryption.

Is my data safe and secure?

Yes. Better Clinics is hosted with Amazon, the world’s leading hosting provider to ensure that your Better Clinics is secure at all times and that we have 99.99% uptime. We focus on building great software so you can build great health and fitness businesses. We let these guys do what they do best – web hosting and infrastructure. We leverage their multi-million dollar investment so that you can be super confident in our software.

What web browsers work with Better Clinics?

Better Clinics runs on all browsers.

How much data can I store in Better Clinics (clients, sales, appointments, etc)?

Unlimited! Yep, you are free to have as many client details in your account as you like – giving you ultimate freedom.

Are there any contracts to sign?

No. After your 14-day free trial, payments are made either month-by-month or annually (if you want to enjoy a discount) and you can cancel at any time. If you cancel we will stop billing you immediately and you only incur the charges you have been billed prior to cancellation.

Learn more

How do I cancel my account?

You can cancel your account at any time from your account Billing screen.

I still have some questions

Sure, we’re more than happy to help! To speak with one of our team members, please get in touch and we’ll be give you a call to talk through any questions!

Do you offer refunds?

We don’t offer refunds, but we do offer a fully featured 14-day risk and obligation free trial.

TRY BETTER CLINICS FOR FREE

Instant access. No credit card required.