Better Clinics Security & Backups
At Better Clinics, we take the security of your data seriously. We understand that as a health practitioner, patient data management, account backups, secure storage of data and patient privacy remain a top priority. Here’s how our software supports data security and privacy of your patients.
Secure data hosting
We use Amazon Web Services (AWS) for our for our data storage and hosting. They are the industry leading cloud service provider, allowing us to leverage their best in class security assurance program. These security protections and control processes are independently validated by multiple third-party independent assessments.
Automatic account backups
Encryption
The data transmitted between the Better Clinics platform and you the end user is encrypted using HTTPS end to end encryption including 2048-bit SSL certification for encryption in transit. This will display in your browser as a padlock meaning your data is safe.
Data stored in Australia
Your data is stored in Australia under Australian privacy law using an AWS secure data centre. To comply with Australia law, all data, backups and offsite backups are stored within Australia. For attachments and uploads we allow users to choose their own data storage location preference to enable us to support our global customer base. We are also GDPR compliant for our EU customers.
Your account
To help protect your account we have login security measures. Repeat failed password attempts will force a security feature of Better Clinics, blocking access to your account and helping you identify unauthorised access. It’s also important to note that you own your own data with full exports available.
Our staff & environment
Better Clinics head office is run in a secure facility with access points and individual identification. All staff working on our software are required to undergo police checks as part of the recruitment process.
PCI Compliant payments
We manage Better Clinics subscription payments through Stripe who are a validated Level 1 PCI DSS compliant service provider.
We provide integrated payments via the following payment providers to help your business maintain compliance as these payment providers can process and store your clients payment details securely and compliantly.
Stripe – PCI DSS Level 1 – Online Checkout, Invoice Payment Link & Card-Not-Present Transactions.
Square – PCI DSS Level 1 – Terminal EFTPOS Transactions.
EziDebit – PCI DSS Level 1 – Online Checkout, Invoice Payment Link, Card-Not-Present Transactions, Direct Debit & Terminal EFTPOS Transactions.
Tyro – PCI DSS – Terminal HealthPoint Transactions (Private Health Insurance Claiming) & Terminal EFTPOS Transactions.
Tyro Health – PCI DSS – Card-Not-Present (Private Health Insurance, Medicare, DVA Claiming + Regular CNP) Transactions.
TRY BETTER CLINICS FOR FREE
Instant access. No credit card required.